Help & Information
Unopened / Unused Products
You can return unused items for a full refund up to 30 days after placing your order.
Products must be unopened and returned in a re-saleable condition. Please be sure to pack them safely.
A refund will be made to your PayPal account and confirmed to you by email.
Please note: we do not refund postage costs.
Opened Products
If, after trying a product you decide it isn't suitable then please contact us for further advice.
If you let us know within 7 days we may be able to offer you an exchange or credit note.
Return address
Natural Beauty UK
9 Carlton Road
Wilbarston
Market Harborough
LE16 8QD
Customer service
Email: info@naturalbeauty.uk
Tel: 0116 318 3776
Office hours: Monday-Friday 8am-6pm
(excluding public holidays)